What sizes are available for your hoodies and joggers?

We offer a wide range of sizes to ensure a perfect fit for everyone. Our hoodies and joggers are available in the following sizes: XS, S, M, L, XL, and XXL.

Do you offer any customization options?

Currently, we do not offer customization options for our products. We focus on providing a wide variety of styles and sizes to suit all preferences.

What materials are your hoodies and joggers made of?

Our hoodies and joggers are made with high-quality materials for ultimate comfort and durability. Specifically, they are crafted with Cotton and Elastane.

Do you offer free shipping?

Yes, we offer free standard shipping on all orders.

What are your shipping options and costs?

We provide free standard shipping, which typically takes 3-5 business days to arrive.

How long does delivery take within the UK?

Delivery within the UK usually takes between 3-5 business days.

Do you ship internationally?

Unfortunately, we do not offer international shipping at this time. We only ship within the UK.

Can I track my order?

Yes, you can track your order. Once your order is shipped, you will receive a tracking number via email, allowing you to monitor its progress.

What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery. To be eligible, items must be unworn, in their original condition, and with all tags attached. Please contact our customer service to initiate a return or exchange.

Do your products shrink after washing?

Our products are designed to maintain their size and shape after washing. To ensure longevity, please follow the care instructions provided with each item

Can I iron my hoodie/jogger?

Yes, you can iron your hoodie or jogger. We recommend ironing the garment inside out to preserve the quality and prevent any damage.

How do I create an account?

Creating an account is easy. Visit our website and click on the "Sign Up" button at the top right corner. Fill in your details and follow the prompts to set up your new account.

What should I do if I forget my password?

If you forget your password, click on the "Forgot Password" link on the login page. Enter your email address, and we will send you instructions on how to reset your password.

Is it safe to shop on your site?

Yes, it is completely safe to shop on our site. We use secure payment gateways and encrypt all personal data to ensure your information is protected.

Do you offer any student discounts?

Currently, we do not offer student discounts. However, we regularly have promotions and sales, so be sure to sign up for our newsletter to stay updated.

How can I stay informed about your latest promotions and offers?

To stay informed about our latest promotions and offers, sign up for our newsletter and follow us on social media. We regularly update our followers with new arrivals, sales, and special events.

How can I contact customer service?

You can contact our customer service team by emailing us at support@lexanber.co.uk. We are here to assist you with any questions or concerns you may have.

What are your customer service hours?

Our customer service team is available to assist you from 8:00 AM to 6:00 PM, Monday to Friday.